Archive for September, 2009

Ongoing Blackberry Bold Speaker Drama

For some time now, I have been having problems with the integrated speaker in my Blackberry Bold.  The speaker not only serves as the speakerphone, but also as the ringer when you receive a call.  So you can image how frustrating it is when that doesn’t work!  I’ve determined that the problem is a design flaw with the unit.  Here is a picture of what the speaker looks like inside the Bold.  The two metal contacts are supposed to align (and press up against) the gold colored circle and ring on the system board inside the device.

Through normal wear and tear on the device, the connections gradually drift apart.  The result is lower and lower volume levels – and eventually no sound at all.  You can validate this problem by removing the back cover of the device.  With the cover off and your favorite ringtone queued up to play, gently squeeze along the top edge of the device (pushing the front and back of the unit together).  Do NOT press on the screen directly – you could damage it.  You should be able to make the volume louder – in fact the harder you squeeze, the louder it gets.

My problem now is that even adjusting these metal contacts no longer makes any difference.  Without applying direct pressure – I get no audio at all.  I’ve ordered a replacement speaker in the hopes that a newer component will have stronger metal that has not yet suffered compression due to regular use.  If that doesn’t work, I may be looking to wedge or shim the connections so that they are forced to make better contact.  It just amazes me that AT&T and RIM won’t acknowledge this problem and correct it.  Do a quick Google search for issues with the Blackberry Bold speakerphone volume and you will find lots of people with the same problem.  Leave your comments on this post to tell your own story.  What do you think?

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