Herb Kelleher

You may be thinking that all I do is complain on this blog.  So let me update you on a previous post and share some positive feedback.  My flight home on Southwest Airlines after Thanksgiving was not only on time, but we had a special crew member that day.  Herb Kelleher, co-founder and Chairman of Southwest Airlines, served peanuts to everyone on the plane.  How many corporate execs do you know that will get down in the trenches?  No matter how much I gripe, I really do like Southwest.  Thanks Herb – it was a real treat meeting you.

2 Comments »

  1. berzins said,

    November 27, 2007 @ 6:59 pm

    I know a few places that could benefit from this lesson.

    And it would be WONDERFUL to see some people at the trenches *evil grin*

  2. Your Sister Karen said,

    November 27, 2007 @ 9:51 pm

    That is so cool! I’m jealous…

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