The Thrill Is Gone

My love affair with the Blackberry Torch was short lived.  As promised, this is my one week followup.

The BAD …

1.  It’s never a good sign when the price drops after just a few days on the market (was $199, now $99).  When did selling 150K devices in the first three days become grounds to call the launch a failure?  If the iPhone is the new benchmark – let it be the benchmark for consumer devices.  Corporate customers don’t stand in line for 24 hours every time a new device comes out.  Refreshes happen gradually over time.

2.  The touchscreen “lags” several times each day.  It isn’t any single application or function.  The only consistent lag seems to come after the device has seen long periods of inactivity (greater than 30 minutes).  It almost seems sleepy when you go to pick it back up and start using it again.  Perhaps some sort of power saving function is going on under the covers?  Maybe it just needs a faster CPU.

3.  Social Feed notifications lack awareness of user interaction with the device.  Let me explain.  A new message arrives (i.e. Facebook, Twitter, RSS, etc) and the device notifies me.  I click through to read the new message in the social feed aggregator.  While I am there, one or more additional social messages arrive.  So I go ahead and read them since I am already there.  When I exit back to the main screen – it tells me I have additional new social feed entries to read.  Wrong.

4.  My RSA SecurID application still doesn’t work, but I participated in a forum discussion over at Crackberry where a crude workaround was identified.

5.  While so many websites work really well in the new browser, CNN continues to suck from an accessibility perspective.  No Zoom at all, and no respect for minimum font size preferences.

The GOOD …

1.  Although you can “pinch” to zoom in the browser – you may end up scrolling around to view text that extends off screen.  If you double tap instead, you get zoom and wrapped text.  Ran across this by accident and then spent a few minutes trying to figure out what I did to make it happen.

2.  Universal Search is very handy.  I usually know what email I am looking for, and now all I have to do is type in the name of the person.  All contacts and emails are automatically narrowed to display just the relevant data.


  1. jdbarney said,

    August 27, 2010 @ 2:41 pm

    Another problem identified. I was not able to set my calendar to default to “weekly view” when starting from “day”. You could save the setting, but it would not stick. I first had to change it to “monthly” and save that. Then I went back and chose “weekly” and saved that. Now it defaults to weekly.

  2. jdbarney said,

    September 20, 2010 @ 10:27 am

    RSA has officially released an updated SecurID app that works with the Torch. The new version is 3.5.1 and can be downloaded at

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